FAQ 2018-07-05T21:38:36+00:00

Frequently Asked Questions

Frequently asked questions are listed questions and answers, all supposed to be commonly asked in some context and pertaining to a particular topic.

How are your products made?

We manufacture all of our products in a cGMP certified facility within the U.S. using only the highest quality, most effective and clinically tested ingredients that are proven to create results. To learn more click here.

Can I change or cancel my order?

We know that sometimes things change and you need to cancel your delivery. If you place your order and then realize that you need to change or cancel it, call UNALTERED directly at 844-862-5837.

What regions do you ship to?

We ship to all 50 U.S. states, including Hawaii and Alaska, as well as Puerto Rico, U.S. Virgin Islands and Guam. All orders are shipped via USPS Priority or First Class mail the same business day the order is placed, with a transit time of 1-3 business days. All orders come with a Free Tracking Number.

What payments do you accept?

We accept all forms of major credit and debit cards including Visa and MasterCard. We also have the option to use PayPal. At this time, we do not accept prepaid cards.

How do I use a Coupon Code?

When entering your payment on the checkout page, in the section "Have A Promotional Code?" Enter your code and then Click on "Apply Coupon" and your total will be updated. Make sure the coupon code is valid.

Where can I get a Coupon Code?

Your best chance of receiving any sort of promotions (i.e. discount coupons, BOGO deals, FREE Product Giveaways) is to sign up for our newsletter. Plus, in addition to receiving awesome savings, you will get access to all of our newsletter specific content, including exercise tutorials, nutrition tips and much more!